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Don't you know where my tank is?

Wastewater management is what we do and pumping out septic systems is a main part of the job. However, we are only as good as the information you are able to share with us. So, unless we've serviced your system before, we only know what you know - that your septic tank is somewhere under the ground in your yard.



A regular maintenance schedule of every 5 to 7 years, depending on usage, is the industry standard. If you are considering having your septic pumped, one way to try and locate your tank is through installation records. For the West Kootenay area that we service those records would be found at Interior Health.


Locate an On-Site Sewage Record To retrieve a record: Step 1: Complete the Sewerage File Information Request Form Step 2: Provide the form to your local Environmental Public Health office to initiate a search Step 3: The local office will contact you to collect the non-refundable fee Please note: [Interior Health] cannot guarantee a record will be located or that an accurate diagram of the system will be included in the record. If no information is available, either the original paperwork is very old, could not be filed due to incorrect information or the sewage system was constructed/repaired without proper authorization.


This is one way to begin to locate and create your septic system maintenance file records and schedule. The septic system is a very expensive part of a rural home. Unlike homes on urban systems which are maintained by the city, the onus is on the rural homeowner to look after their own system with the assistance of wastewater practitioners.


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